PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy explains how PAPADOPOULOS LAZAROS (distinctive title: Cadó), located at 21 Iouniou 51, Kilkis, 61100, Greece (hereinafter “the Company”, “we”, “us”), collects, processes, and protects your personal data when you visit www.yourcado.com.

2. DATA WE COLLECT

  • Identity & Contact: Name, surname, shipping address, billing address, phone number, and email.

  • Technical Data: IP address, browser type, operating system, and time zone (collected automatically via security logs and cookies).

  • Usage Data: Information about how you use our website and products (via Google Analytics 4).

  • Marketing Data: Your preferences in receiving marketing from us (via MailerLite).

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Contractual Necessity: To execute your order and deliver products.

  • Legal Obligation: To comply with tax laws and accounting regulations.

  • Legitimate Interest: To ensure the security of our website, prevent fraud, and improve our services.

  • Consent: When you sign up for our newsletter or accept cookies.

4. DATA DISCLOSURE (THIRD PARTIES)

We share your data only with necessary service providers:

  • Logistics & Courier Companies: For the delivery of your products.

  • Payment Gateways: Viva Wallet for secure transaction processing.

  • Marketing Platforms: MailerLite for newsletters and CusRev for review requests.

  • Advertising Platforms: Google Ads, Facebook (Meta) Pixel, and TikTok Pixel for targeted marketing.

  • Accounting: External professional accountants and tax software providers.

  • Technical Support: Web hosting and security service providers.

5. DATA RETENTION

We keep your personal data for twenty (20) years from your last purchase to comply with tax and legal requirements. In case of legal disputes or ongoing claims, data may be retained for a longer period until the final resolution of the matter.

6. COOKIES & TRACKING

Our website uses cookies to enhance user experience.

  • Analytics: We use Google Analytics 4 with IP anonymization activated.

  • Pixels: Meta Pixel and TikTok Pixel are used for retargeting and ad optimization.

  • Banner: You can manage your preferences through the cookie banner on our website.

7. SECURITY & LOGS

To protect our website and your data, we record technical logs (including IP addresses). This is necessary to prevent hacking attempts and unauthorized access. All data transmission is secured via SSL AES 256-bit encryption.

8. YOUR RIGHTS

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw your consent for marketing at any time.

  • Request the portability of your data.

  • File a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

9. CONTACT US

For any questions regarding your data, please contact us at HELLO@YOURCADO.COM.

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